Facilities
Practical information
Everything you need to know for a carefree day: where to store your belongings, and what the park offers families and visitors with a disability. You can also read what you can and can't bring with you. Prices are as of November 2026.
Lockers
At the entrance there are lockers for the whole day: $ 10 (small) or $ 15 (large). At a number of attractions, small lockers are free while you ride; larger ones cost up to $ 20 per day.
First aid
On the Upper Lot next to French Street Bistro and on the Lower Lot between Jurassic Cafe and the Studio Store.
Cash machines
Outside the entrance (to the right of the ticket booths), on CityWalk, next to the Kwik-E-Mart and at Jurassic Cafe.
With children
The Family Center is on the Upper Lot, between the Animation Studio Store and WaterWorld. It's open from 10:00 until closing time. There are nursing and bottle-warming rooms, family toilets and quiet rooms for a sensory break. You'll find baby-changing tables in all the toilets.
You can hire a pushchair at the entrance for $ 25 (single) or $ 35 (double) per day. With Child Switch, one parent waits with the children. Afterwards you swap without having to queue again.
Accessibility
You can hire a wheelchair in the park opposite the Universal Studios Store for $ 25 per day, or a mobility scooter (ECV) for $ 75 per day (while stocks last). A shuttle runs between the Lower and Upper Lot for anyone who can't use the escalators. The Studio Tour is suitable for manual and most electric wheelchairs.
If a disability means you can't queue for long, apply to IBCCES for an Individual Accessibility Card (IAC) between 30 days and 48 hours before your visit. Guest Relations offers free aids for guests who are hard of hearing. Give a week's notice and you can arrange a sign language interpreter. Service dogs are welcome, other animals are not.
App, wifi and Virtual Line
Download the official Universal Studios Hollywood app. It shows waiting times, showtimes and a map, and you can buy tickets and order food in it. For a number of attractions you can book a Virtual Line in the app: you get a time to come back, for up to 10 people. This only works when you're in the resort.
There's free wifi in the park and on CityWalk (network "UNIVERSAL"). Report lost property online to Boomerang, which handles this for the park.
Security
Everyone goes through a metal detector; bags go through the X-ray scanner. Suitcases, trolleys and large cool boxes are not allowed.
Smoking
Smoking and e-cigarettes are not allowed in the park. Cannabis is prohibited.
Selfie sticks
Selfie sticks are allowed, but you must put them away on attractions and during the Studio Tour. Drones are prohibited.