Facilities
Practical information
Everything you need to know for a carefree day at Europa-Park: where to go with questions, where to store your belongings and what the park provides for families and visitors with disabilities.
Information
You'll find information points at the main entrance, by the Euro-Tower, by the lake and in Spain. You can also exchange money there.
Lockers
There are lockers at the main entrance: small ones cost € 1 and large ones € 4 (as of November 2026). Large suitcases aren't allowed into the park.
First aid
The first aid post is next to Euro-Mir in Russia. There are also first aiders walking around the park.
With children
You can hire a pushchair at the main entrance or the hotel guest entrance for € 5 plus a € 50 deposit. Pull-along wagons aren't available for hire. Baby changing facilities can be found at the main entrance, in Ireland, Spain, Grimms Märchenwald and the Königreich der Minimoys, among other places. You can also feed your baby at dm family & friends in Italy.
At all information points you can get free stickers for your child's name and phone number. You can use the Baby-Switch at the big roller coasters. Children under 12 may only enter the park with an adult.
Accessibility
Visitors with disabilities get a special rate, and their companion pays less too. You get priority access on showing your disability card or autism pass, with one companion. You can hire a wheelchair at the main entrance for € 3 plus a € 50 deposit, while stocks last. There's a "Toilette für alle" at the main entrance.
The Walliser Dorf in Switzerland, Spain and parts of Ireland are trickier with a wheelchair because of the cobblestones. The Monorail isn't suitable for wheelchairs.
VirtualLine and Single Rider
With the free VirtualLine in the Europa-Park & Rulantica App, you can reserve a time slot for a few popular attractions, such as blue fire Megacoaster, Piraten in Batavia, the Wasserachterbahn Poseidon, the Voletarium and WODAN – Timburcoaster. You can book one attraction at a time and places are limited.
Riding alone? ARTHUR, blue fire, Eurosat – CanCan Coaster, the Voletarium, Voltron Nevera powered by Rimac and WODAN have a Single Rider queue.
Dogs
Dogs are welcome on a lead, but not on attractions, in shows or in some restaurants. You'll get a free dog kit at the entrance.
Smoking
Since 1 June 2026 you may only smoke in the smoking areas, including e-cigarettes. The locations are shown in the app.
Wi-Fi and money
There's free Wi-Fi in the park. Cash machines can be found at the main entrance, by the lake and near the Spanische Arena, among other places.