Facilities
Practical information
Everything you need to know for a carefree day: how to queue less, what the park offers families and visitors with disabilities, and what you're better off leaving at home.
Information
If you have questions, you can go to the Welcome information point at the ticket offices and the West information point in the western village. There you can also leave luggage and a motorbike helmet for a fee (no food or drink).
Free Wi-Fi
There is free Wi-Fi throughout the park: choose the "Gardaland-Guest" network.
Popping out
Want to leave the park for a while and come back later? Get a stamp at the turnstiles.
With children
Children under 90 centimetres get in free. In Fantasy Kingdom you will find the nursery, with high chairs, a bottle warmer and a baby changing room. At the information points you get a wristband on which you write your child's name and your phone number, in case you get separated.
For children under 1.10 metres you can hire a pushchair at the information points (paid, with ID). At rides with a height requirement you use the Baby Switch: one parent goes on the ride while the other waits with the child, then swaps in without losing their place. There are play areas in Prezzemolo Land, Prezzemolo Magic Village, Peppa Pig Land and Fantasy Kingdom.
Gardaland Express
Gardaland Express is the park's paid fast track, on top of your ticket. You link it to the Gardaland Express app, choose a ride there and get a notification when it is nearly your turn. You then go in through the Express entrance. During Magic Winter there are two types: Give me 5 (once on five rides of your choice, € 15 online) and No Limits (unlimited on fourteen rides, € 40 online). In the park they cost € 5 more (as of November 2026). The number per day is limited; you buy them online, at the ticket offices or at an Express point in the park.
Accessibility
Visitors with a disability go to the Welcome Desk, to the right of the main entrance, before entering the park. There you get information, an adapted park guide and a checklist to decide for yourself which rides are suitable. You then get a wristband showing the suitable rides.
With certain entries on your disability card, you and up to three companions get a free Priority Pass for the accessible rides. Discounts apply for the visitor and one companion. Bring your documents.
Dogs
Dogs are welcome on a lead, and large dogs with a muzzle. They are not allowed on the rides or at the shows, nor in SEA LIFE or LEGOLAND Water Park.
Smoking
Smoking is only allowed in the designated smoking areas.
What is not allowed
Bicycles, scooters, skateboards and drones are not allowed in the park. Picnicking on benches and in the flower beds is not allowed. You also may not walk around bare-chested, barefoot or in swimwear.