Facilities
Practical information
Everything you need to know for a carefree day: where to go with questions, what the park offers families and visitors with disabilities, and how to save time queuing.
Service Center
The Service Center, with the lost property office, is by the entrance. This is also where you pick up wristbands, the Baby-Switch-Pass and the pass for visitors with disabilities.
Lockers
There are lockers where you can store your belongings for a fee. The park map and the app show where they are.
First aid
The park has its own first aid post. You'll find it on the park map and in the app.
With children
In the morning, pick up a free wristband at the Service Center and write your name and phone number on it. If your child loses you, a member of staff will bring them to the Service Center. Have your child measured at the first ride; you'll then get a wristband showing their confirmed height.
Parents with children aged 3 and under get the Baby-Switch-Pass for free. It lets you take turns riding a rollercoaster without queuing again (only on days with Express Ticket). Baby changing tables and places to warm up baby food are marked on the park map.
Accessibility
Visitors with disabilities pay € 30, as do their companions; wheelchair users with a Schwerbehindertenausweis get in free (as of 2026). With the Schwer-in-Ordnung Pass (for marker B, G or H, or a disability rating of at least 80 per cent) you get six rides without a long wait. The sunflower lanyard is also recognised.
The wheelchair-accessible entrance is at the far left or far right of the entrance area. At many rides you enter via the exit. Companions must be at least 16 years old. An overview per ride can be found in the park's flyer.
Express Ticket
With an Express Ticket you skip the regular queue at a number of major rides. Bronze costs from € 25 (three rides), Silber from € 39 (five rides), Gold from € 59 and Platin from € 99, with unlimited rides (as of 2026). The ticket is valid at Colossos, KRAKE, Scream, Flug der Dämonen, Desert Race, Big Loop, the Bobbahn and the Wildwasserbahn, among others, but not at Toxic Garden. It's only available on selected days and park admission is bought separately.
Dogs
Dogs are welcome on a short lead, but not on rides or in shows. You can get a free hygiene kit at the Service Center.
What not to bring
Glass bottles, alcohol, drones, scooters and skateboards are not allowed. There's a bag check at the entrance. Filming during rides is prohibited.
Wi-Fi and payment
There's free Wi-Fi throughout the resort, and you can pay contactless everywhere with your card or phone.