Facilities
Good to know
Hong Kong Disneyland has plenty of facilities for families and for visitors with disabilities. Prices are taken from the official website (as of November 2026).
Luggage and lockers
At the Luggage Valet on Park Promenade, right by the MTR station, you can leave luggage of any size for HK$ 150 per item per day. Inside the park, on Main Street, U.S.A., there are lockers measuring 45 x 35 x 43 centimetres for HK$ 150 per day. You can access them as often as you like during opening hours.
Please note: the luggage service and lockers are only open during park opening hours. You can't leave anything there overnight.
Children
- Pushchairs: available to hire in the old fire station next to City Hall on Main Street, U.S.A., for HK$ 170 per day plus a HK$ 100 deposit. A rain cover or lock costs HK$ 50 per day. You can't reserve in advance.
- Baby Care Center: on Main Street, U.S.A. (next to Main Street Corner Cafe) and in Grizzly Gulch (near Big Grizzly Mountain Runaway Mine Cars). Free of charge, with a nursing room, high chairs, a small kitchen with a microwave and baby changing tables.
- Lost your child? A cast member will take a lost child to the Baby Care Center on Main Street, U.S.A.
- Rider Switch: one adult waits with the child, then you swap over without having to queue again. Available at Big Grizzly Mountain Runaway Mine Cars, RC Racer, Hyperspace Mountain and Toy Soldier Parachute Drop, among others.
Help and health
- City Hall (Town Square): information, lost property and help with any questions.
- First Aid: on Main Street, U.S.A. next to the Baby Care Center and in Grizzly Gulch. Medicines can be kept refrigerated here. In an emergency, call 999.
- Tip Board on Main Street, U.S.A.: the day's waiting times, showtimes and weather forecasts.
Payment, Wi-Fi and charging
At the resort you can pay with Hong Kong dollars or renminbi, WeChat Pay, Alipay, credit cards (Visa, Mastercard, American Express, JCB, China UnionPay) and the Octopus card. You'll find cash machines to the left of the entrance, in City Hall and at Explorer's Club Restaurant.
Free Wi-Fi is available at the entrance, in most shops and restaurants and along the parade route. You can hire a power bank from ChargeSpot. According to the official website, selfie sticks are not allowed in the park.
Visitors with disabilities
You can hire wheelchairs next to City Hall for HK$ 60 per day (over-60s HK$ 30) plus a HK$ 100 deposit. On most attractions you can stay in your wheelchair; for roller coasters and spinning rides you need to be able to transfer yourself. Cast members are not allowed to lift you.
With the Disability Access Service (DAS) you get a return time for attractions, so you don't have to wait in the regular queue. To use it, register in person with valid proof at City Hall. DAS applies to you and up to five travelling companions, on the day you register.
Inspiration Lake
About a kilometre from the park, a fifteen-minute walk away, is Inspiration Lake Recreation Centre. Around the lake you can walk, jog and have a picnic in the arboretum. The park is free and open every day from 9:00 to 19:00.
From 10:00 to 17:00 you can hire surrey bikes there. According to the official website, pedal boat hire has been suspended until further notice since 23 March 2026.
Luggage
Coming straight from the airport? Leave your suitcases at the Luggage Valet by the MTR station.
Official app
The app shows waiting times, showtimes and the map. You can also get a Standby Pass there.
Rainwear
Especially from May to September, a raincoat or umbrella is no unnecessary luxury.