Facilities
Practical information
Everything you need to know for a carefree day at LEGOLAND Deutschland: where to go with questions, and what the park offers families with young children and visitors with disabilities.
Information
You can take all your questions to Information in the EINGANGSBEREICH. That's also where you'll find lost property. There's also a tourist information point for Günzburg and the surrounding area.
Lockers
You'll find lockers in the EINGANGSBEREICH and at the entrance to the Feriendorf in LAND DER PHARAONEN. You pay per locker, depending on the size.
Erste Hilfe
The first aid post is by the picnic meadow between the Aussichtsturm and the Drachenjagd. It's always staffed and has a rest room.
With children
Pick up a Kinder-Finder-Armband in the EINGANGSBEREICH and write your phone number on it. If your child gets lost, staff will help with the search; the meeting point is the EINGANGSBEREICH. Children under 2 don't need a ticket.
At the Baby Service powered by Müller in IMAGINATION, by the DUPLO Spielplatz, you'll find a baby changing and feeding room. All toilets in the park have a baby changing table. You can hire a pushchair at the entrance for € 6 plus a € 4 deposit (as of November 2026); there's no car seat holder. Pull-along wagons are allowed, but scooters and skates are not.
Accessibility
If you have a German Schwerbehindertenausweis marked B or H, one adult companion gets in free and you park for free. The Nimm-Rücksicht-Armband gives you easier and quicker access to the attractions; you can only apply for it on site in the EINGANGSBEREICH. A companion must be 18 or older.
You can borrow wheelchairs free of charge at the entrance (limited number). You can visit the Aussichtsturm, the LEGO Fabrik, ATLANTIS and the LEGO Studios in your wheelchair; on other rides you'll need to transfer. The park's Orientierungshilfe lists what's possible for each attraction. The park holds the "Reisen für alle" accessibility certification.
Fastrack and VIP Paket
With Fastrack (formerly Express Pass) you queue for less time at the attractions. The VIP Paket is a more extensive add-on to your ticket, with Ride Priority Access for all attractions, VIP parking at the main entrance, a discount in the LEGO Shop, your own minifigure and a first driving licence at the LEGOLAND Fahrschule. The package is only available in the regular season and is limited per day; you buy your park ticket separately.
When it rains
There's plenty to do even in bad weather. Indoor attractions include the Tempel X-pedition, the LEGO Studios, LEGO NINJAGO The Ride, ATLANTIS and the LEGO City Polizeistation. The park's tip: when the weather is less good, waiting times are often shorter.
No dogs
Dogs aren't allowed in the park or the Feriendorf. Only trained assistance dogs are welcome; let the park know in advance.
What not to bring
Weapons and spirits aren't allowed. There are random bag checks at the entrance. The park is smoke-free, with a few designated smoking areas.
App and payment
The app works in German and English. There's a cash machine at the entrance; you can pay in cash or by EC card, VISA, Mastercard or JCB.