Facilities
Practical information
Everything you need to know for a carefree day at Epic Universe: where to go with questions, where to store your belongings and what the park offers for families and guests with disabilities.
Guest Services
Guest Services is in Celestial Park, just past the entrance. This is where you can go with questions and for help with accessibility.
Lockers
Lockers are located at Stardust Racers, Monsters Unchained and Hiccup's Wing Gliders (a fee may apply).
First aid
The first aid post is next to the Ministry of Magic. There's a second post at Guest Services in Celestial Park.
With children
In the Family Care Center you'll find a nursing room and a quiet room. You can hire pushchairs just past the entrance. Child Swap is available at Stardust Racers, so parents don't have to queue twice.
For young children, Yoshi's Adventure, Fyre Drill, Constellation Carousel and the Viking Training Camp playground are the most fun.
Accessibility
You can hire wheelchairs and ECVs just past the entrance, while stocks last. All shops and restaurants are accessible, and all queues are accessible to wheelchair users. At Stardust Racers you go through a metal detector. Details can be found in Epic Universe's Guide for Safety and Accessibility.