Facilities
Practical information
Everything you need to know for a carefree day at Islands of Adventure: where to go with questions, where to store your belongings and what the park offers for families and guests with disabilities.
Guest Services
Guest Services is located in Port of Entry. This is also where you can hire pushchairs, wheelchairs and mobility scooters (ECVs).
Lockers
Lockers are located by the roller coasters and water rides, such as VelociCoaster, Hulk, Hagrid's and Ripsaw Falls (a fee may apply).
First aid
The first aid station is in The Lost Continent. There is a second station at Guest Services in Port of Entry.
With children
Seuss Landing is the island for young children, with a carousel, a little train and the If I Ran the Zoo play area. In Jurassic Park, children can climb and play at Camp Jurassic. Many attractions offer Child Swap, so parents don't have to queue twice.
Accessibility
You can hire wheelchairs and ECVs at the entrance, while stocks last. All shops and restaurants are accessible. Guests who are unable to stand in a queue for long periods can apply in advance for an Individual Accessibility Card (IAC) via IBCCES. Details can be found in Universal's Guide for Safety and Accessibility.