Facilities

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Practical information

Everything you need to know for a carefree day at Universal Studios Florida: where to go with questions, where to store your belongings and what the park offers for families and visitors with disabilities.

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Guest Services

Guest Services is just past the entrance. You can go here with questions and for help with accessibility.

Lockers

Lockers are located at Harry Potter and the Escape from Gringotts, MEN IN BLACK Alien Attack and Revenge of the Mummy (a fee may apply).

First aid

The first aid station is in New York, next to Louie's Italian Restaurant. There is a second station at the entrance, next to Lost and Found.

With children

You can hire a pushchair at the entrance. At many attractions you can use Child Swap: one parent rides while the other waits with the child, then takes their turn without queuing again.

For young children, DreamWorks Land is the best spot, with play areas, a small rollercoaster and characters to meet.

Family meeting Shrek in DreamWorks Land
The San Francisco waterfront in Universal Studios Florida

Accessibility

You can hire wheelchairs and electric scooters (ECVs) at the entrance, subject to availability, for a deposit. All shops and restaurants are accessible, and the shows have dedicated spaces for wheelchair users.

Visitors who are unable to wait in a long queue should apply in advance for an Individual Accessibility Card (IAC) via IBCCES. Details can be found in Universal's Guide for Safety and Accessibility.

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