Facilities
Practical information
Everything you need to know for a carefree day: how to queue less, what the park offers families and visitors with disabilities, and what you're better off leaving at home.
Guest services
If you have any questions, head to the guest services desk at the entrance. At the Point Pass (by the entrance, 14:00 to 17:30) you can buy Filotomatix if you don't have a smartphone.
First aid
The park has a first aid post, and defibrillators are located throughout the park. You'll find their locations on the map in the app.
Cash machine
There is a cash machine in the park. You can also pay by debit or credit card in the restaurants and shops.
With children
Children under 3 get in free. You can hire a pushchair in the park for €15 (as of November 2026). Several toilets have baby changing tables.
At rides with a height restriction you can use the baby switch: one parent rides while the other waits with the child, then gets on without queuing. Just ask a member of staff. For children under 1 metre there's Le Petit Train, Lavomatix, Hydrolix, L'Escadrille des As and Les Petites Chaises Volantes, among others. The playgrounds are free to use.
Filotomatix and single rider
Filotomatix is the park's paid fast-track system, charged per person on top of your ticket. You buy it online or in the app. There are several types, such as Bronze (€20, virtual queue), Argent (€25, half the waiting time) and Or (€35, one queue-free ride per attraction). With Illimité you get unlimited queue-free access to eleven rides, including Toutatis, OzIris and Goudurix. Prices as of November 2026; the number available per day is limited. Riding alone, or don't mind sitting apart? Then use the free single rider queue at Toutatis and OzIris.
Accessibility
Visitors with disabilities can get a Pass Accessibilité Handicap: free fast-track access for the visitor and up to three companions aged 15 or over. The park only accepts the original French Carte Mobilité Inclusion (marked invalidité or priorité) for this. If you buy your ticket online, the pass is activated at the entrance. You'll need a smartphone with the app.
Car parks 1 and 2 have accessible parking spaces. At many rides you enter via a lift or through the exit; you must be able to transfer onto the ride yourself.
Dogs
Animals are not allowed in the park, except assistance dogs. There is a paid kennel with limited spaces; bring the vaccination record. Don't leave animals in the car.
Smoking
Smoking, including e-cigarettes, is only allowed in the smoking areas. These are marked on the map.
What you can't bring
Bags larger than 55 x 40 x 25 cm, selfie sticks, drones, glass and your own alcohol are not allowed. Pushchairs and wheelchairs are fine.