Facilities
Practical information
Everything you need to know for a carefree day at Puy du Fou: how to plan your day, what the park arranges for families and visitors with a disability and what you are better off leaving at home.
Information
Every day there is a visitor guide in five languages at the entrance. You can recognise staff who speak English by their badge.
First aid
The first aid post is between the L'Orangerie restaurant and the Mousquetaire de Richelieu show. On Cinéscénie evenings there is a post behind the stand.
Free Wi-Fi
Free Wi-Fi (PUYDUFOU) is available at the entrances, in the hotels, at La Cinéscénie and in the stands of the big shows.
Planning your day
The show programme differs per day and depends on how busy it is. From 17.30 the evening before, it is in the app and on the website. In the app you can also make a day plan. The park recommends being at the stand 30 minutes before a show.
With the Pass Émotion you get a reserved seat in the stands of the big shows and can walk in up to 10 minutes before the start. Online it costs € 32 per person per day, on site € 53 (as of November 2026). Numbers are limited. The shows go ahead in the rain; two thirds of the big shows are covered or indoors.
With children
Children under 3 get in free; children up to 18 must be accompanied by an adult. You can hire a pushchair at SERVICES after the ticket check for € 10 per day (as of November 2026). There are baby changing tables throughout the park.
The shows are short and suitable for all ages. According to the park, only Les Amoureux de Verdun, Le Premier Royaume, Le Signe du Triomphe and Le Dernier Panache may make an impression on young children. In the app and the visitor guide, a symbol marks scenes that may frighten young children.
Accessibility
Puy du Fou has the Tourisme et Handicap label. With proof you get a Pass Accessibilité at Information, for the separate entrances to the big shows. There you can hire a manual wheelchair (€ 12 per day) or an electric scooter (€ 30 per day, as of November 2026); booking is recommended.
The little train La Colporteuse stops every 20 to 30 minutes at the stations in the park, with priority for people with a disability. Some paths are steep; the accessibility guide shows you the best route. There are hearing loops at the entrances and in the hotels. There is a special rate for visitors with a disability, which can only be booked by phone.
Dogs
Pets are not allowed in the park. There is a kennel for microchipped and vaccinated dogs; booking is required.
Lockers
There are lockers at the entrances, from € 6.50 (as of November 2026). You do not need to book.
What is not allowed
Weapons, knives, scissors, aerosol cans and alcohol are not allowed. Entering the park in costume is not allowed either. You may leave the park and come back.