Facilities and shops
Practical information
Everything you need to know for a carefree day: where to go with questions, where to store your belongings, and what the park offers families and visitors with disabilities. And of course: where to buy souvenirs.
Service Point
The Service Point is at the entrance. This is where you report lost property and buy tickets for visitors with disabilities.
Lockers
You can rent a locker in the park: a small one costs € 5, a large one € 7 (as of November 2026). Empty them at the end of the day.
First aid
The first aid post is in the Pfälzer Dorf. This is also where you report a lost child and collect them again.
With children
Children under 85 centimetres don't need a ticket. The toilets have baby changing tables, and many restaurants have a microwave for heating baby food. At the entrance you can ask for a wristband to write your phone number on, in case your child gets lost. On hot days there are free NIVEA sunscreen dispensers in various places.
At the Plopsaland-Shop you can hire a pull-along wagon for € 10 per day, plus a € 50 deposit (as of November 2026). Leave pushchairs in the designated areas at rides and shows; on busy days they're not allowed in Plopsa Indoor. With Baby Switch, parents can take turns on a ride without queuing again; let a member of staff know before boarding.
Accessibility
The park is easily accessible by wheelchair. You can reserve a wheelchair; when you collect it, you leave your ID as a deposit. Visitors with an official disability card or a doctor's certificate pay € 37 for a ticket from 1 metre, available only at the Service Point (as of November 2026). The companion of a wheelchair user or a blind visitor gets in free and must be at least 15 years old.
With a completed exemption form and a certificate, visitors with disabilities can enter most rides via the exit, together with their companion and up to two others. Sky Fly, Beach Rescue and Flip der Grashüpfer are excluded from this scheme. Assistance dogs are welcome.
Express Pass
With the Express Pass you use a separate entrance at eight rides: 100% Wolf, DinoSplash, Wickie Splash, Die große Welle, bigFM Expedition GeForce, Sky Scream, the Free Fall Tower and Sky Fly. There are three types (as of November 2026):
- Single: one ride for €7.
- Classic: nine rides for €35.
- Unlimited: as many rides as you like for €95.
There must be at least 15 minutes between two rides. The number of passes is limited. You can buy them online, at the ticket desks at the entrance and in all the shops. You have them scanned in the app.
Shops
Plopsaland Deutschland has four shops:
- Plopsaland-Shop: the largest shop, with cuddly toys, toys, DVDs, clothing and backpacks featuring Maya the Bee, Wickie, Heidi, Tabaluga, Super Wings and more. This is also where you hire a pull-along wagon.
- Schlümpfe Laden: by Die Schlümpfe Abenteuer, full of Smurfs cuddly toys, toys and clothing.
- Wickie Shop: next to Splash Battle, with Wickie cuddly toys, fan merchandise and clothing.
- Indoor Shop: next to the big stage on the Platz der Fontänen, small but with a wide range of Plopsa merchandise.
App and Photopass
The free Plopsaland Deutschland app shows waiting times, an interactive park map and the times of shows and meet-and-greets. You can filter rides by your child's height, store your tickets, buy a parking ticket and order food.
With the Photopass by Plopsa you get photos and videos of the meet-and-greets and the top rides. The Photopass Digital costs € 20, and the All-in with four printed photos € 30 (as of November 2026).
Dogs
Dogs are allowed on a lead, but not in Plopsa Indoor, the queues or the rides. Fighting dog breeds are not permitted.
Paying
You can pay in cash, or with Visa, Mastercard, EC card/Maestro, Google Pay or Apple Pay. There's a cash machine by the Free Fall Tower.
Popping out
Popping back to the car? Ask for a hand stamp at the entrance. With it and your ticket, you can get back in that same day.